Last Updated: September 17, 2026
Credexa Solutions (“Credexa Solutions,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide when you visit our website, contact us, or request information about our healthcare revenue cycle management and related services.
This Privacy Policy explains what information we may collect, how we may use it, how we protect it, and the choices available to you when using our website.
1. Information We May Collect
Depending on how you interact with our website, we may collect information such as:
- Name and contact information
- Email address and phone number
- Practice or organization information
- Information submitted through contact or service inquiry forms
- Information you provide when requesting a billing analysis or discussing our services
- Website usage and technical information
- Information related to your communication with Credexa Solutions
Please do not submit sensitive patient health information, medical records, or other protected health information through general website contact forms unless specifically requested through an appropriate secure process.
2. How We Use Information
Information collected through our website may be used to:
- Respond to inquiries and requests
- Provide information about our services
- Communicate with healthcare practices and other business contacts
- Understand service requirements and business needs
- Improve our website and user experience
- Maintain website security and functionality
- Analyze website usage and performance
- Comply with applicable legal and regulatory requirements
We do not use information submitted through the website for purposes unrelated to the reason it was provided unless permitted by law or otherwise disclosed to you.
3. Medical and Patient Information
Credexa Solutions provides healthcare revenue cycle and related services. Website visitors should not submit patient medical information, protected health information (PHI), or other sensitive patient data through ordinary website forms, email inquiries, or other general website communication channels unless Credexa Solutions has specifically provided a secure method for submitting that information.
If you are an existing client and need to exchange protected health information or other sensitive information with Credexa Solutions, use the secure communication process provided by Credexa Solutions for that purpose.
4. Information Sharing
Credexa Solutions may share information when necessary to operate our website, respond to inquiries, provide requested services, maintain technical systems, or comply with legal obligations.
We may work with service providers that assist with website hosting, analytics, communications, security, or other business operations. Such providers may have access to information only as necessary to perform services on our behalf and subject to applicable requirements.
We do not sell personal information submitted through our website.
5. Cookies and Website Technologies
Our website may use cookies and similar technologies to support website functionality, understand website traffic, remember preferences, and improve the user experience.
Depending on the tools used on the website, cookies may collect information such as browser type, pages visited, approximate usage patterns, and technical information.
You can manage or restrict cookies through your browser settings. Disabling certain cookies may affect some website functionality.
6. Analytics and Third-Party Services
Credexa Solutions may use third-party services to support website functionality, security, communications, analytics, or marketing activities.
These services may collect certain technical or usage information according to their own privacy policies and terms.
Where applicable, visitors should review the privacy policies of third-party services used on the website to understand how those services handle information.
7. Data Security
We take reasonable measures designed to protect information submitted through our website from unauthorized access, misuse, alteration, or disclosure.
However, no website, online transmission, or electronic storage system can be guaranteed to be completely secure. Visitors should avoid submitting sensitive information through unsecured website forms or ordinary email unless an appropriate secure method has been provided.
8. Data Retention
We retain information for as long as reasonably necessary for the purposes for which it was collected, including responding to inquiries, maintaining business records, providing services, resolving disputes, complying with legal requirements, and protecting our legitimate business interests.
The length of time information is retained may vary depending on the type of information and the reason it was collected.
9. Links to Other Websites
Our website may contain links to third-party websites or services.
Credexa Solutions is not responsible for the privacy practices, content, security, or policies of third-party websites. We encourage you to review the privacy policy of any external website you visit through a link on our website.
10. Children’s Privacy
Our website and services are intended for healthcare professionals, practices, organizations, and other business users.
We do not knowingly collect personal information from children through our website. If you believe that a child has provided personal information to us, please contact us so that the information can be reviewed and, where appropriate, removed.
11. Your Privacy Choices
Depending on applicable law, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of certain information.
You may also contact us regarding questions about how your information is collected or used.
Requests may be subject to applicable legal requirements and reasonable verification procedures.
12. Changes to This Privacy Policy
Credexa Solutions may update this Privacy Policy from time to time to reflect changes in our website, services, business practices, or applicable legal requirements.
When changes are made, the updated version will be posted on this page with a revised “Last Updated” date.
We encourage visitors to review this Privacy Policy periodically.
13. Contact Us
If you have questions about this Privacy Policy or how information is handled through our website, please contact Credexa Solutions.
Email: credexasolutions@gmail.com
Credexa Solutions
Healthcare Revenue Cycle Management and Medical Billing Services