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AR Follow Up

AR Follow Up

ACCOUNTS RECEIVABLE FOLLOW-UP

Accounts Receivable Follow-Up That Recovers the Revenue Your Practice Has Earned

Every day a claim sits unworked, it gets harder to collect. Credexa Solutions tracks every open claim by aging bucket and payer behavior, then works each one until it is paid, appealed, or confirmed unrecoverable. You get a clear number: what is recoverable, what is already lost, and why.

See What's Slipping Through Your Claims Queue

100% HIPAA compliant and secure. No credit card required.

Clean Claim Rate
0 %
Turnaround
24 Hours
All Major Payers Covered
0 %
States Served
0 +
WHAT WE RECOVER

What Accounts Receivable Follow-Up Recovers for Your Practice

Every claim that stops moving falls into one of six categories, and each one needs its own approach.

01

Claim Status Tracking

We follow every submitted claim through the clearinghouse and payer portal from acceptance to final status, so nothing sits in limbo or gets forgotten.

02

Aging Bucket Management

Open balances are sorted into 0-30, 31-60, 61-90, and 90+ day buckets. We prioritize the claims with the best recovery odds first, not simply the oldest.

03

Denial Analysis and Appeals

We review denial codes and remittance advice to find the root cause, then correct and resubmit or file an appeal with the documentation the payer requires.

04

Payer-Specific Follow-Up

Medicare, Medicaid, and commercial plans each run on their own timelines and rules. We follow each payer’s process instead of using one generic script.

05

Patient Balance Collections

Patient balances are handled with clear statements and flexible payment plans, collected respectfully so you protect the relationships you have built.

06

Reporting

Days in AR, denial rate, and recovery by payer are visible on one dashboard, so you always know where your money stands.

WHEN PAYERS GO QUIET

How a Silent Claim Gets Worked, From the Moment It Goes Quiet

1

Separated

A silent claim is pulled out of the denial queue as soon as it is flagged. A payer that has not responded needs a different action than one that has already given a reason.

2

Measured

The claim is compared against that payer’s normal response time, because a slow-paying plan and a fast one should not be treated the same.

3

Owned

One specialist owns the claim from here on, instead of a shared queue passed between people on different days.

4

Worked

That specialist contacts the payer directly rather than resubmitting into the same silence, and stays on the claim until it is paid, denied, or confirmed dead.

This is our silent-claim workflow: silence is treated as its own category from day one, not a delayed denial waiting to happen.

BEYOND THE SINGLE CLAIM

Healthcare Accounts Receivable Management, Beyond Claim-by-Claim Follow-Up

Working one stuck claim and managing an entire AR ledger are different jobs. Chasing a single claim fixes what already went wrong. Managing the ledger means someone is watching the whole balance, not just the pieces that have already broken.

At the ledger level, Credexa tracks:

That is the difference between reacting to a number and watching where it is headed.

Ledger-Level Visibility

Trends, payers and balances monitored together

SPECIALTY EXPERTISE

Specialty-Specific AR Follow-Up That Matches How Your Practice Gets Paid

Every specialty carries its own denial patterns and payer rules.

Cardiology

Orthopedics

Dermatology

Neurology

Gastroenterology

Pulmonology

Radiology

Oncology

OB/GYN

Pediatrics

Urology

ENT

Physical Therapy

Pain Management

Internal Medicine

Family Practice

General Surgery

Ambulatory Surgery

Behavioral Health

Home Health

Nephrology

Rheumatology

Ophthalmology

Endocrinology

Wound Care

Geriatrics

Hospice

Hematology

Don’t see your specialty listed? We support over 40 medical specialties and sub-specialties with customized billing workflows tailored to your unique clinical patterns.

PRICING

Two Ways to Fix What's Stuck in Your AR

Choose standalone AR follow-up, or get it included with full-service RCM.

Standalone AR Follow-Up

4%

of what gets recovered

★ BEST VALUE

Full-Service RCM

Included

with standard RCM billing rates

Transparent pricing. No hidden fees. No surprises.

WHERE'S YOUR MONEY STUCK

See What's Sitting in Your AR Right Now

A free review shows how your accounts receivable is performing today.

Which Aging Bucket Is Hurting You Most Right Now?

0 to 30 days

Fresh receivables. Maintain healthy momentum and high recovery ratios.

31 to 60 days

Slipping terms. Requires persistent follow-ups before they stall out.

61 to 90 days

Warning zone. Delinquency risk rises rapidly. Early action is crucial.

90+ days

Write-off danger. Demands specialized recovery to recoup losses.

Get a Real Number for What's in That Bucket

Select the bucket where most of your cash flow is bottlenecked and we will estimate what is instantly recoverable.

WHAT PRACTICES ASK

Questions Before You Send Us Your AR

Get clear answers on how Credexa integrates with your existing workflows, handles compliance, and accelerates your cash flow.

Still have questions?

Our specialists are ready to discuss your specific specialty and EHR setups.

How much does AR follow-up cost if I don't need full RCM?
Our standalone AR follow-up services are highly cost-effective and typically structured as a percentage of successfully recovered collections, or a flat monthly rate based on volume. Since you don’t pay for full-suite RCM management, you only invest in dedicated recovery work.
Medicare workflow relies heavily on rapid automated clearinghouse loops and precise statutory rules. Medicaid requires deep adherence to state-specific limits, while commercial payers often require aggressive manual appeal coordination. Our specialty teams are segmented by payer types to ensure high recovery speed.
Yes, we are 100% HIPAA compliant. Credexa secures all patient data through encrypted end-to-end channels, signs comprehensive Business Associate Agreements (BAAs), and executes all remote actions in secure, audited environments.
We can typically launch active backlog resolution within 7 to 14 business days once system credentials are secure, a dedicated workflows review is completed, and standard business onboarding forms are finalized.
Absolutely. Our certified billing specialists securely log directly into your native EHR and PM software via secure VPN, minimizing double-entry errors and providing total, real-time visibility into claim progress.
To get started, we need a high-level AR aging report (preferably broken down by aging bucket and payer), secure portal access for our billing specialists, and standard onboarding setup approvals.

Send Us Your Question

Love Your Numbers and Trust Our Process? Let's Have a Word With Our Experts

Our experts help physicians eliminate revenue leakage and improve cash flow.

Have questions about your medical billing or revenue cycle? Credexa Solutions helps healthcare practices manage billing, claims, denials, AR follow-up, and other critical revenue cycle needs.

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9258 Culebra Rd, Ste 140-9

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